Help team navigate through information so they can easily match guest’s needs to resources.


To learn how to identify what people really need and connect them to the most appropriate and helpful resource; to know the resources that Eastside uses and offers.


  • Assignment 1 // Read John 4:1-26; 39-42
  • Assignment 2 // Visit
  • Assignment 3 // Watch the story of Joey


John 4:1-26

“Now Jesus had learned that the Pharisees had heard he was gaining and baptizing more disciples than John although in fact it was not Jesus who baptized, but his disciples. So he left Judea and went back once more to Galilee. Now he had to go through Samaria. So he came to a town in Samaria called Sychar, near the plot of ground Jacob had given to his son Joseph. Jacob’s well was there, and Jesus, tired as he was from the journey, sat down by the well. It was about noon. When a Samaritan woman came to draw water, Jesus said to her, ‘Will you give me a drink?’ (His disciples had gone into town to buy food.) The Samaritan woman said to him, ‘You are a Jew and I am a Samaritan woman. How can you ask me for a drink?’ (For Jews do not associate with Samaritans.) Jesus answered, ‘If you knew the gift of God and who it is that asks you for a drink, you would have asked him and he would have given you living water.’ ‘Sir,’ the woman said, ‘you have nothing to draw with and the well is deep. Where can you get this living water? Are you greater than our father Jacob, who gave us the well and drank from it himself, as did also his sons and livestock?’ Jesus answered, ‘Everyone who drinks this water will be thirsty again, but whoever drinks the water I give them will never thirst. Indeed, the water I give them will become in them a spring of water welling up to eternal life.’ The woman said to him, ‘Sir, give me this water so that I won’t get thirsty and have to keep coming here to draw water.’ He told her, ‘Go, call your husband and come back.’ ‘I have no husband,’ she replied. Jesus said to her, ‘You are right when you say you have no husband. The fact is, you have had five husbands, and the man you now have is not your husband. What you have just said is quite true.’ ‘Sir,’ the woman said, ‘I can see that you are a prophet. Our ancestors worshipped on this mountain, but you Jews claim that the place where we must worship is in Jerusalem.’ ‘Woman,’ Jesus replied, ‘believe me, a time is coming when you will worship the Father neither on this mountain nor in Jerusalem. You Samaritans worship what you do not know; we worship what we do know, for salvation is from the Jews. Yet a time is coming and has now come when the true worshippers will worship the Father in the Spirit and in truth, for they are the kind of worshipers the Father seeks. God is spirit, and his worshipers must worship in the Spirit and in truth.’ The woman said, ‘I know the Messiah’ (called Christ), ‘is coming. When he comes he will explain everything to us.’ Then Jesus declared, ‘I, the one speaking to you- I am he.’”

John 4: 39-42

“Many of the Samaritans from that town believed in him because of that woman’s testimony, ‘He told me everything I ever did.’ So when the Samaritans came to him, they urged him to stay with them, and he stayed two days. And because of his words many more became believers. They said to the woman, ‘We no longer believe just because of what you said; now we have heard for ourselves, and we know that this man really is the Savior of the world.’”


  1. What was the need that the Samaritan woman immediately wanted filled?

  2. What was the need that she really need to be filled?

  3. What information did Jesus need to sift through in order to help the Samaritan woman realize her need and then help point her to how it could be filled?

  4. What resource did the Samaritan woman connect her community to and how did she do so?

  5. What environments do we have here at Eastside that help connect people to Jesus and community? In what ways do those environments accomplish that?

  6. To what degree should we take on the burdens of those who request help with something specific? How did Jesus exemplify your answer in this story?


Visit and familiarize yourself with our website and the different ongoing opportunities/resources Eastside offers. Take special note of the Connect tab and the resources of Next Steps, Small Groups, Volunteering, and Care & Recovery listed underneath.


  1. What stood out to you on our website that you didn’t know was there beforehand?

  2. Take a look at the description of Next Steps on the website. How would that be a helpful resource to someone on your team or to a guest? Do the same for the Small Groups, Volunteering, and Care & Recovery pages.

  3. Identify a person with specifics needs that you have encountered in the past. Being familiar with Eastside’s resources, how would you connect someone to one of those resources and not take on their burden yourself? *

  4. What is a practical and ongoing way to stay informed on what is happening here at Eastside as well as any new resources?

* Please walk anyone requesting financial assistance over to the pastor on call or the Compassion Kiosk in the Compassion Cafe. They are trained to ask questions and help them fill out an application for financial aid.


Watch The Story of Joey a real guest experience at Eastside. Answer the following questions:



  1. How did Greg identify Joe’s real need?

  2. What were the steps taken to connect him to the right resource and make what needed to happen, happen?

  3. Have you ever encountered a spontaneous opportunity like this? What was your response?

  4. What is one idea that could make your team one or two degrees better at matchingpeople’s needs to helpful resources?

LEADERSHIP TAKEAWAY (To be completed during group discussion)