How to adapt and be flexible in stressful situations.


Learning skills and tools to navigate complex situations while leading a team.


  • Assignment 1 // Read Proverbs 3:5-6 and Philippians 4:6-13. Discuss the questions below with your group.

  • Assignment 2 // Visit YouTube, watch “How to Keep from Stressing Out,” by Rick Warren and answer the questions.

  • Assignment 3 // Create a stressful scenario that would require flexibility and quick decision making. Role play with those in your group.


Proverbs 3:5-6 (NIV)

“Trust the Lord with all your heart and lean not on your own understanding; in all ways submit to him, and he will make your paths straight.”

Philippians 4:6-13

“Don’t worry about anything; instead, pray about everything. Tell God what you need, and thank him for all he has done. Then you will experience God’s peace, which exceeds anything we can understand. His peace will guard your hearts and minds as you live in Christ Jesus. And now, dear brothers and sisters, one final thing. Fix your thoughts on what is true, and honorable, and right, and pure, and lovely, and admirable. Think about things that are excellent and worthy of praise. 9 Keep putting into practice all you learned and received from me—everything you heard from me and saw me doing. Then the God of peace will be with you. How I praise the Lord that you are concerned about me again. I know you have always been concerned for me, but you didn’t have the chance to help me. Not that I was ever in need, for I have learned how to be content with whatever I have. I know how to live on almost nothing or with everything. I have learned the secret of living in every situation, whether it is with a full stomach or empty, with plenty or little. For I can do everything through Christ,[ d ] who gives me strength.


  1. When last-minute changes are given to you, how do you respond? What is your first thought?

  2. If you feel negative about the new information, how can you change the impulse to complain and, in turn, encourage the Change Makers you are leading?

  3. On a scale from 1-5, (5 being very flexible) rate yourself on your flexibility. If you are below a 5, how does that make you feel? Once you adjust your negative response to a last-minute change by choosing to trust in the Lord and in the leaders who have requested the change, how will learning to be more flexible influence your reaction to last-minute changes?


Watch “How to Keep from Stressing Out” by Rick Warren



  1. On the video, Rick lists 5 keys to keep from stressing out. List all 5 keys.

  2. Which key point spoke to you personally and why?

  3. In point # 2, Rick talks about how, “worry is practical atheism.” What do you think that means?

    a. He also makes a poignant statement while discussing point number. What

    was this statement? Does this resonate with you?

  4. Under point #5, Rick Warren lists 3 key points on how to learn to be content. What are these points?

At the conclusion of his message, Rick Warren states that it is easy to talk about the 5 keys to keep from stressing out, but it is much more difficult to do. In Philippians 4:13 it states, “I have the strength to face anything and everything by the power that Christ gives me.”

5. Rick makes a blanket statement: “I can __________ when Christ strengthens me.” Fill in the blank. Share your word and explain why you chose this word. How can you apply this to your life and to your role as a Guest Service leader?

6. Think of a time when you have witnessed someone who hasn’t handled stress through a last-minute change well. What was your reaction to the situation? How would you have handled it differently?

Learning to be content in life’s stressful world takes being obedient to God. It doesn’t happen overnight, but when we give ourselves over to Him, stressful situations still occur but we are able to handle them more readily and peacefully. Spending countless hours on worry only leads to unhealthy results both spiritually and physically. Worry is not of God but of the enemy. Let’s not let Satan grab hold of our brain but give our hearts and minds over to God.


Create a stressful situation that has or may occur at Eastside during a weekend service. Role play the scene with others in the group. Demonstrate the wrong way to handle the situation and the correct way to handle the situation. Discuss as a group what you learned from this demonstration.


LEADERSHIP TAKEAWAY (To be completed during group discussion)